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The leak manifested itself at the front left corner of the windshield, where the roof touches the top of the windshield. None of us knew where the water was getting in, but it was clear that the water was ‘getting out’- in other words, dripping into the cabin - at
one specific location. The next day, the lubricant arrived. We all took turns applying it – the technicians, myself, the PDI person, and some of the sales staff. We made some interesting discoveries: 1) An Eos has two different types of seals on it. Roof seals and the seals that windows touch are made of a different material than door seals or trunk lid seals. 2) These ‘different’ seals have sort of a rough texture, kind of like a cat’s tongue. 3) If the seals are dry (not lubricated), they will be quite hard, not pliable, and will not
tightly conform to the window edge when the window is rolled up. After we finished lubricating all the seals, we conducted another water test. The results were “almost perfect”. There were no leaks from the roof, but there was a small leak – just a few drops – from the area beside the exterior rear view mirror on the driver side. Investigation revealed that we had lubricated the window seals there with the door closed, hence, we did not fully lubricate the seal – we missed the part that hides behind the exterior rear view mirror. After applying lubricant to this area, we carried out the water test again, and the result was perfection – after 15 minutes of hosing the car, not a single drop of water was found inside.

Tags : rear view mirror, roof leaks, volkswagen eos, rough texture, water test, drop of water, trunk lid, lubricant, sales staff, seals, windshield, discoveries, volkswagen, 15 minutes, tongue
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