HP DeskJet 400 troubleshooting, service and repair guide. A carriage stall error condition occurs if the printer detects a problem with the movement of the print cartridge cradle along the printer carriage. In order to exit from a carriage stall, you have to turn the printer off.
The Change Cartridge light is on when an HP DeskJet 400 printer detects a service station motor stall. The service station is the part of the mechanism below the print cartridge when the print cartridge is at the right end of the mechanism (the “home” position). It serves to cap the print cartridge so that the nozzles will not dry out. In order to exit from a service station motor stall, you have to turn the printer off.
Turn the printer off and then back on.2. Open the access door.
– If the stall condition does not reappear, no further troubleshooting is necessary. Monitor the printer for
a period of time to make sure that the stall condition does not reappear.
– If a carriage or service station motor stall occurs again, continue on to the next step.
Tags : hp deskjet 400, carriage stall, troubleshooting service, home position, hp deskjet, print cartridge, error condition, nozzles, period of time, hp
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